Terms and Conditions
1. Application Process, Payment and Fees
| 1.1. | Applications are only accepted via our online booking service. |
| 1.2. | Applications must be made before the advertised booking deadline for your chosen course(s). The School of Medicine is under no obligation to accept enrolments after the deadline. |
| 1.3. | Full payment of fees must be made at the time of enrolments and cannot be made retrospectively. |
| 1.4. | The School of Medicine will not reserve spaces on any course pending receipt of an application and payment. |
2. Cancellation of Courses and Changes to Courses, by the School of Medicine
| 2.1. | Course changes. We will try to ensure the accuracy of the information provided with respect to a course but please note that all courses are subject to alteration without notice. We will use reasonable endeavours to deliver courses in accordance with the descriptions set out on our website. We do, however, reserve the right to make variations to the content or method of delivery of courses, change the tutor and venue for the course and to cancel courses, if we reasonably consider such action to be necessary. In the event of industrial action, adverse weather incidents, pandemic, changes in law or governmental guidance, or other circumstances beyond our reasonable control interfering with our ability to provide any course or service, we undertake to try to minimise disruption as far as is reasonably practicable. |
| 2.2. | Postponement of classes. In the event of inclement weather or other unforeseen circumstances, when classes might have to be postponed at short notice, we will make reasonable efforts to relay the information to you. undertake to try to minimise disruption as far as is reasonably practicable. |
| 2.3. | The University of St Andrews is not responsible for any additional costs you may have incurred, including costs for travel or accommodation, as a result of cancelled courses, classes or changes to courses made by the School of Medicine. |
3. Cancellations and Refunds – Student/Delegate Cancellation
| 3.1. | Once you have made payment to the School of Medicine as part of the application process, you are deemed to have a contract with the School of Medicine. You have the right to cancel this contract with us. The cancellation period will expire 14 days before the course is due to start. |
| 3.2. | In the event that you wish to cancel your course place, we will refund to the card number provided at the time of application. |
| 3.3. | You will lose your right to cancel if you have attended and completed the course. |
| 3.4. | Please note the below exceptional circumstances, where any requests for a refund outwith the 14 day cancellation period will be considered on a case-by-case basis:
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| 3.5. | Please note you must inform us of your decision to cancel in a clear statement by sending an email to [email protected] |
4. Cancellations and Refunds – Cancellation by Us
| 4.1. | We may cancel your course place if we fail to recruit our minimum level of enrolments or if circumstances beyond our reasonable control prevent us from delivering it. |
| 4.2. | At the time of course cancellation, we will offer you an alternative course (subject to their being places available) or refund in full the fees paid by you. |
5. Concessions
| 5.1. | To qualify for a reduced or concessionary fee you must be eligible at the time of enrolment and be prepared to provide supporting evidence if we request it. Only one concession may be claimed at a time. |
| 5.2. | Concessions cannot be applied retrospectively. |
6. Course Materials
| 6.1. | Most course fees do not include materials, books, or other learning materials. Please check course details on our website for the most up to date information regarding additional materials that may be required. We advise against purchasing any materials in advance of the course commencing, as any associated costs are not the responsibility of School of Medicine/the University of St Andrews and are purchased at your own risk should the course be cancelled. |
| 6.2. | The content provided on the short course is for your own personal, non-commercial, use. By signing up to the course you agree not to record, reproduce, disseminate or distribute content in any way. |
7. Your Data
| 7.1. | We are committed to protecting the privacy and security of your personal information and will comply with all applicable requirements of relevant data protection legislation. We collect and process information, including images, about our students, applicants and potential applicants, for academic, administrative, management, advisory, support, pastoral, legal, statutory, and health and safety reasons. Our Privacy Notice describes how we will collect, store, and use your personal information both during and after your period study at the University. Please read our Privacy Notice carefully. |
| 7.2. | In order to deliver your course, we may need to disclose your personal information to certain third parties including certain of our contractors, agents and service providers. The third parties with whom your personal information may be shared and the purposes for which it will be shared, are set out in our Privacy Notice. |
| 7.3. | The information held in our records is used to process your application, to keep in touch with you and to provide services and facilities. Therefore it is essential that the information you provide is accurate and it is your responsibility to ensure your personal information is up to date and to notify us of any changes or errors. |
8. Complaints
| 8.1. | Any complaints about the School of Medicine short courses should be made in writing and sent via email to [email protected]. Formal complaints will be dealt with in accordance with the University’s complaints handling procedure. |