Terms and Conditions
1. Application Process, Payment and Fees
| 1.1. | Applications are only accepted via our online booking service. |
| 1.2. | Applications must be made before the advertised booking deadline for your chosen course(s). The School of Medicine is under no obligation to accept enrolments after the deadline. |
| 1.3. | Full payment of fees must be made at the time of enrolment and cannot be made retrospectively. |
| 1.4. | The School of Medicine will not reserve spaces on any course pending receipt of an application and payment. |
2. Changes to Courses, by the School of Medicine
| 2.1.1 | Course changes. We will try to ensure the accuracy of the information provided with respect to a course but please note that all courses are subject to alteration without notice. . In the event of industrial action, adverse weather incidents, pandemic, changes in law or governmental guidance, or other circumstances beyond our reasonable control interfering with our ability to provide any course or service, we undertake to try to minimise disruption as far as is reasonably practicable. |
| 2.1.2 | We will use reasonable endeavours to deliver courses in accordance with the descriptions set out on our website. |
| 2.1.3 | We do, however, reserve the right to make variations to the content or method of delivery of courses, change the tutor and venue for the course and to cancel courses, if we reasonably consider such action to be necessary. |
| 2.1.4 | In the event of industrial action, adverse weather incidents, pandemic, changes in law or governmental guidance, or other circumstances beyond our reasonable control interfering with our ability to provide any course or service, we undertake to try to minimise disruption as far as is reasonably practicable. |
| 2.2. | Postponement of classes. In the event of inclement weather or other unforeseen circumstances, when classes might have to be postponed at short notice, we will make reasonable efforts to relay the information to you. undertake to try to minimise disruption as far as is reasonably practicable. |
| 2.3 | In the event that the course is changed, cancelled, postponed or rescheduled for any reason, we are not liable for any additional costs incurred by you, including but not limited to travel, accommodation, resources or any other related expenses. You are advised to ensure that any travel and accommodation arrangements include provisions for changes or cancellations and purchase any resources at your own risk. |
3. Cancellations and Refunds – Cancellation by Us
| 3.1 | We may cancel your course place if we fail to recruit our minimum level of enrolments or if circumstances beyond our reasonable control prevent us from delivering it. |
| 3.2 | At the time of course cancellation, we will offer you an alternative course (subject to available places) or refund in full the fees paid by you. |
| 3.3 | We reserve the right to cancel your place if you have not fulfilled your obligations prior to attendance, including but not limited to completing requested information within the deadline given. We will communicate via email to make you aware of any obligations you must complete prior to attendance. |
4. Cancellations and Refunds – Student/Delegate Cancellation
| 4.1 | Should you wish to cancel any booking of a service in advance of the service date, notice should be sent to the University as soon as possible. If cancellation takes place within 12 weeks of the service date, the following cancellation charges will apply: | ||||||||||
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| 4.3 | In the event that you wish to cancel your place, we will refund the payment card provided at the time of application. | ||||||||||
| 4.4 | You will lose your right to cancel if you have attended and completed the course during the cancellation period. | ||||||||||
| 4.5 | You must inform us of your decision to cancel in a clear statement by sending an email to [email protected] |
5. Utilisation of acquired skills and resources
| 5.1. | Purpose of skills development. The skills you will acquire from our clinical and professional courses are intended solely for the purpose of enhancing your professional capabilities within the National Health Service (NHS) or your respective industry and are not to be used for commercial exploitation. |
| 5.2. | Ethical use and compliance. By attending this course, you agree to adhere to the highest ethical standards and comply with all applicable laws, regulations and professional codes of conduct, as well as all University policies, including, but not limited to, safety policies, policies regarding the use of clinical facilities. Any misuse of the acquired skills, including but not limited to fraud, misrepresentation, or any form of malpractice, is strictly prohibited. |
| 5.3 | Any resources provided are for your own personal, non-commercial use. |
| 5.4 | By signing up to the course you agree not to record, reproduce, disseminate or distribute content in any way. |
6. Concessions
| 6.1. | To qualify for a reduced or concessionary fee you must be eligible at the time of enrolment and be prepared to provide supporting evidence if we request it. Only one concession may be claimed at a time. |
| 6.2. | Concessions cannot be applied retrospectively. |
7. Course Materials
| 7.1 | Unless stated, course fees do not include materials, books, or other learning materials. |
| 7.2 | You should check course details on our website for the most up to date information regarding additional materials that may be required. |
| 7.3 | We advise against purchasing any materials in advance of the course commencing, as we are not responsible for any associated costs. See clause 2.4. |
8. Your Data
| 8.1. | We are committed to protecting the privacy and security of your personal information and will comply with all applicable requirements of relevant data protection legislation. We collect and process information, including images, about our students, applicants and potential applicants, for academic, administrative, management, advisory, support, pastoral, legal, statutory, and health and safety reasons. Our Privacy Notice describes how we will collect, store, and use your personal information both during and after your period study at the University. Please read our Privacy Notice carefully. |
| 8.2. | In order to deliver your course, we may need to disclose your personal information to certain third parties including certain of our contractors, agents and service providers. The third parties with whom your personal information may be shared and the purposes for which it will be shared, are set out in our Privacy Notice. |
| 8.3. | The information held in our records is used to process your application, to keep in touch with you and to provide services and facilities. Therefore it is essential that the information you provide is accurate and it is your responsibility to ensure your personal information is up to date and to notify us of any changes or errors. |
9. Complaints
| 9.1. | Any complaints about the School of Medicine short courses should be made in writing and sent via email to [email protected]. Formal complaints will be dealt with in accordance with the University’s complaints handling procedure. |